CANCELLATION POLICY

Cancellation, No-Show & Late Arrival Policy Sabreena Frances Artistry. To provide the best possible experience to all of our clients, we kindly ask that you review and respect the following policy regarding cancellations, no-shows, and late arrivals: Booking & Deposits: A Valid Credit Card is required to secure your appointment. NO deposit will be collected at the time of booking for a single service. In the act of multiple service bookings a 50% non-refundable deposit will be charged to the valid credit card on file, this 50% deposit is applied toward your total service fee. The remaining 50% plus taxes and fees will be due at the time of your services rendered. Cancellations & Rescheduling: We understand that life happens. If you need to cancel or reschedule your appointment, we kindly request a minimum of 72 hours’ notice. Cancellations or rescheduling made with less than 72 hours’ notice will result in the loss of your 50% deposit, and additional fees may be charged at our discretion. Rescheduling may be waived once based upon the discretion of Sabreena, there will be no toleration for multiple reschedules. You will be charged in full if the initial appointment is rescheduled and not kept or rebooked. No-Show Policy: If you fail to show up for your scheduled appointment without providing notice (No-Call/No-Show), your 50% deposit will be forfeited. Additionally, the remaining 50% of your service fee will be charged to the card on file, resulting in a full charge of 100% of the service total. Late Arrivals: Please arrive on time for your appointment. Arrivals later than 15 minutes past your scheduled time will be considered a no-show and will follow the same policy outlined above. Covid & Illness Policy: If you or anyone in your household has tested positive for COVID-19, or is experiencing symptoms of illness, we kindly ask that you notify us immediately. Rescheduling due to illness will be handled on a case-by-case basis, and cancellation fees may be waived at our discretion. However, the must be rescheduled in that same calendar month and a 50% deposit will be collected before the appointment is moved. That 50% deposit will be applied to your service total on the day the services are rendered. Provider Cancellations: In the rare event that I need to reschedule or cancel your appointment, you will not be responsible for any fees, and your deposit will be fully transferrable to a future appointment. Contact: If you have any questions, concerns, or need to reschedule, please email: sabreena@sabreenafrances.com Thank you for understanding and respecting these policies. They help me honor my time and commitment to every client.